Shipping Policy I Beyond the Green

Beyond The Green is committed to providing clear, accurate, and transparent shipping information. The following policy outlines how orders are processed, shipped, and delivered for purchases made through beyondthegreen.ca.

Where We Ship

We ship to residential and commercial addresses within:

  • Canada

  • The United States

We do not ship to PO boxes or international destinations outside Canada and the U.S.

Order Processing Time

All orders are processed Monday to Friday, between 8:30 AM – 4:30 PM PST.

  • Orders typically require 1–2 business days for processing before shipment.

  • Processing times may be slightly longer during peak periods (Holiday Season, Cyber Monday, Boxing Week).

You will receive a Shipping Confirmation email as soon as your order has been dispatched.

Shipping Methods & Delivery Times

Canada – Ground Shipping

  • Standard delivery typically arrives within 1–7 business days, depending on location.

  • Rural or remote regions may require additional transit time due to geographic or weather-related factors.

United States – Standard Shipping

  • Standard delivery typically arrives within 5–10 business days.

  • U.S. customers are responsible for any applicable duties, taxes, or customs fees.

Peak Season Notice

Delivery times may be extended due to carrier volume during high-traffic periods (Holiday Season, Boxing Week, Cyber Week).
These delays are outside of our control.

Shipping Rates

Canada

  • Free ground shipping on orders over $99 CAD.

  • Orders under $99 CAD ship at rates calculated at checkout based on destination and package weight.

United States

  • Shipping rates are calculated at checkout.

  • Free shipping does not apply to U.S. orders at this time.

All applicable shipping costs will be clearly displayed at checkout before you complete your order.

Express & Expedited Shipping

We do not currently offer express shipping at checkout.

If you require expedited delivery, please email 📩hello@beyondthegreen.ca before 11 AM PST with your postal code.
Our team will provide a custom quote based on the fastest available option.

Shipping Carriers

Orders may be shipped through one or more of the following carriers:

  • Canada Post

  • UPS

  • Purolator

  • FedEx

The carrier used depends on destination, package size, and service availability.

Tracking Information

Tracking information becomes active within 24 hours after your shipping confirmation email is sent.
To track your order:

  • Visit your My Account page, or

  • Use the tracking link in your Shipping Confirmation email

Split Shipments:
Orders containing multiple items may ship in separate packages.
Each package will have its own tracking number and may arrive on different days.

Delivery Issues

Please contact us if:

  • Your order has not arrived within the estimated delivery window

  • Tracking shows no updates for more than 3 business days

  • Your package arrives damaged or tampered with

Email: 📩hello@beyondthegreen.ca

Customs, Duties & Import Fees (U.S. Orders)

U.S. customers are responsible for any applicable duties, taxes, and customs fees.
These charges are determined by U.S. Customs and cannot be estimated by Beyond The Green.

Carrier delays related to customs clearance are outside our control.

Shipping Delays Disclaimer

Delivery timelines are estimates, not guarantees.
Delays caused by shipping carriers, weather conditions, or peak-season volume are outside of our control.
We do not refund shipping fees due to carrier delays.

Beyond The Green does not guarantee delivery by a specific date. Delivery estimates are provided by carriers and may vary due to external factors.

Pricing & Taxes

All prices on our website are listed in Canadian Dollars (CAD) unless otherwise stated. Applicable taxes are calculated at checkout based on your shipping address.

Business Information

📍 Fulfillment & Returns Address
150 – 27230 60th Ave
Aldergrove, BC
V4W 1N9
Canada

📩 Email: hello@beyondthegreen.ca
📞 Phone: (604) 857-4969
Customer Support Hours: Monday–Friday, 9 AM–5 PM PST

Beyond The Green is owned and operated by G & G Golf Company Inc., the legal business entity responsible for all transactions, fulfillment, and customer support.

Last Updated: December 2025