Shipping:
Ships from Langley Township, BC, Canada
Processing time: 1–2 business days
Delivery: 2–7 business days within Canada
Returns:
30-day returns
Items must be unused with original tags
Easy return process
Beyond The Green is committed to providing clear, accurate, and transparent shipping information. This policy outlines how orders are processed, shipped, and delivered for purchases made through beyondthegreen.ca.
Where We Ship
We currently ship to residential and commercial addresses within Canada only. A physical address is required for delivery.
Order Processing Time
All orders are processed Monday to Friday, 9 AM to 5 PM PST, excluding statutory holidays.
Orders are typically processed within 1–2 business days before shipment.
All orders are processed and shipped directly by Beyond The Green in Canada.
Processing times may be longer during peak periods, including Holiday Season, Cyber Week, and Boxing Week.
You will receive a shipping confirmation email once your order has been dispatched.
Shipping Methods & Delivery Times
All orders are fulfilled and shipped directly by Beyond The Green from within Canada. In-person shopping and pickup are not available.
Canada – Ground Shipping
- Standard delivery typically arrives within 1–7 business days after shipment, depending on destination.
- Rural or remote regions may require additional transit time due to geographic or weather-related factors.
Peak Season Notice
Delivery times may be extended during high-volume periods, including Holiday Season, Boxing Week, and Cyber Week, due to carrier capacity constraints.
Shipping Rates
All applicable shipping charges will be clearly displayed at checkout before you complete your order.
All transactions are processed in Canadian Dollars (CAD).
Express & Expedited Shipping
We do not currently offer express shipping at checkout.
If you require expedited delivery, please email hello@beyondthegreen.ca before 11 AM PST and include your postal code. If available, our team may be able to provide alternative shipping options.
Shipping Carriers
Orders may be shipped through one or more of the following carriers:
- Canada Post
- UPS
- Purolator
- FedEx
The carrier used depends on destination, package size, and service availability.
Tracking Information
Tracking information typically becomes active within 24–48 hours after your shipping confirmation email is sent.
To track your order:
- Visit your My Account page, or
- Use the tracking link in your shipping confirmation email.
Split Shipments:
Orders containing multiple items may ship in separate packages. Each package will have its own tracking number and may arrive on different days.
Delivery Issues
Please contact us as soon as possible if:
- Your order has not arrived within the estimated delivery window.
- Tracking shows no updates for more than 3 business days.
- Your package arrives damaged or tampered with.
- Your order is marked as delivered but cannot be located.
Delivery issues should be reported as soon as reasonably possible after the expected delivery date so we can assist promptly.
Email: hello@beyondthegreen.ca
Shipping Delays Disclaimer
Delivery timelines are estimates only and are not guaranteed, as they depend on carrier performance and external factors.
Shipping charges are generally non-refundable once an order has shipped, including in cases of carrier-related delays outside of our control.
Pricing & Taxes
All prices on our website are listed in Canadian Dollars (CAD) unless otherwise stated. Applicable taxes are calculated at checkout based on your shipping address.
For more information on returns and refunds, please review our Return & Refund Policy. For details on how your personal data is handled, see our Privacy Policy, and for full terms of use, refer to our Terms of Service.
Business Operating Information
Beyond The Green is an online retailer operated by G & G Golf Company Inc., the legal business entity responsible for all transactions, fulfillment, and customer support. All purchases are processed by G & G Golf Company Inc., which is the merchant of record.
We do not use dropshipping or third-party fulfillment services. Beyond The Green operates exclusively online and does not offer in-person shopping or pickup. This location is not open to the public.
Business Address
150-27230 60th Ave
Langley Township, BC V4W 1V9
Canada
Email:hello@beyondthegreen.ca
Phone: (604) 857-4969
Customer Support Hours: Monday to Friday, 9 AM to 5 PM PST, excluding statutory holidays.
Last Updated: April 2026
